Refill or transfer
your prescription
Whether you need a refill or want to move your prescriptions to Pillar, a simple call is the first step.
Refill a prescription
Call the pharmacy and let us know which prescription you need refilled.
1. Have your prescription details ready
Your prescription number, if available, helps us locate your prescription.
2. Speak with the pharmacy
We’ll review the request and discuss the next steps, including any prescriber or insurance follow-up.
3. Arrange pickup or delivery
Confirm that your prescription is ready and choose an available option that works for you.
Transfer to Pillar
We can help coordinate a transfer from your current pharmacy.
1. Give us a call
Tell us you would like to transfer your prescriptions to Pillar.
2. Provide your current pharmacy details
Have the pharmacy name, phone number, and prescription details available for our conversation.
3. We’ll help with the next steps
Our pharmacy will discuss transfer eligibility and coordinate with your current pharmacy as appropriate.
Ready to get started?
Call during pharmacy hours: Monday–Friday 10am–6pm or Saturday 10am–3pm.
Call Pillar